Privacy Policy

Welcome to Moncerra (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you:

• Visit our website hosted on Framer
• Fill out forms (waitlist, newsletter, inquiries)
• Enroll in our courses hosted on Graphy

By using our website, you agree to the practices described below.

1. Information We Collect

A. Information You Provide

We may collect information such as:

• Full name
• Email address
• Phone number (optional)
• Form submissions (waitlist, contact, surveys)
• Enrollment details from Graphy

We do not store card or payment information. All payments are handled securely by Graphy's payment partners (e.g., Razorpay, Stripe).

B. Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser and device information
• Pages visited and time spent
• Traffic source (UTM parameters)
• Cookies & tracking pixel data (for analytics and ads)

C. Information from Third Parties

If you enroll via Graphy, we may receive:

• Your name
• Email address
• Course(s) purchased
• Order/payment status

We do not receive any financial or card details.

2. How We Use Your Information

We use your information to:

• Provide access to our courses
• Send onboarding instructions and course updates
• Respond to support queries
• Improve our website and user experience
• Track ad performance and measure conversions
• Send marketing communications (you may unsubscribe anytime)

3. Sharing Your Information

We do not sell your data.

We may share your information with trusted service providers, including:

• Graphy (course hosting & enrollment management)
• Payment Gateways like Razorpay/Stripe
• Analytics tools like Google Analytics & Meta Pixel
• Email marketing providers (e.g., Mailchimp, ConvertKit, HubSpot)

All third parties follow strong data protection standards.

4. Data Security

We follow industry-standard measures to protect your information from unauthorized access or misuse.

However, no online system is 100% secure.

If a data breach occurs, affected users will be notified promptly.

5. Cookies & Tracking Technologies

We use cookies and pixels to:

• Improve website performance
• Understand visitor behavior
• Track ad conversions
• Personalize content

You may disable cookies in your browser settings.

6. Age Policy

Our website and courses are intended only for individuals aged 18 and above.

We do not knowingly collect data from children or minors.

If you believe information about someone under 18 has been collected, contact us at moncerra.ai@gmail.com, and we will delete it.

7. Your Rights

You may request:

• Access to the data we hold about you
• Correction or deletion of your data
• Unsubscription from promotional emails

To exercise any rights, contact: moncerra.ai@gmail.com

8. Third-Party Links

Our website may include links to third-party sites like Graphy.

We are not responsible for their privacy practices and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions regarding this policy, contact us at:

Brand Name: Moncerra
Email: moncerra.ai@gmail.com